DISC Communication

Learn A Language In One Hour

Your communication problem at home, in the workplace, with your mother-in-law, isn’t a communication problem, it’s a language problem. You aren’t speaking the same language. Can anyone identify with that? I’m sure all of us have thought or even said something along the lines of, “their not speaking my language.” If you traveled to a foreign country and they spoke …

Which DISC Personalities Work The Best Together?

When it comes to DISC personalities, I would say it’s important to start first with the Platinum Rule. This rule is a twist on the Golden Rule. The Platinum Rule® (from Dr. Tony Alessandra) is to treat others the way they want and need to be treated. Simple rule, challenging (to say the least) to follow. If you have a …

And What Else?

I recently finished reading a book called, “The Coaching Habit: Say Less, Ask More & Change The Way You Lead Forever”. If you are in a leadership position of any type (business, family, friends, etc.), it’s a great read. The author suggests we add a simple question to our leadership conversations. Really, for any conversation. The question is: And What Else?  The …

difficult customer

How Do You Deal With Difficult Customers?

We’ve all dealt with difficult people and difficult customers. Here are 4 simple ways to deal with these situations and customers. You’ll be amazed at how simple and effective taking these approaches can be. To start, remember that every difficult customer will come in with a different motive/need that underlies their questions and frustrations. These needs can be broken down into …

interview

22 Communication Secrets The Pros Use

In today’s world, being a great communicator will give you many advantages in business and personal life. The most successful people in the world are excellent communicators and connectors. These communication secrets have led to many financial and relational benefits for those that know them. Now you get to discover their secrets too. If you’ve ever had a difficult time getting through …