fbpx

communication

How A Helium Balloon Helped Me Better Understand Communication

Talking is hard. Well, let me say it this way, communication is hard. With three daughters and my wife in the home, communication is always something we work on as a family. On top of that, I study communication and coaching as part of my profession so it is always top of mind. I’m constantly …

How A Helium Balloon Helped Me Better Understand Communication Read More »

productivity tip with block scheduling

The Productivity Tip That Gets Results

I’ve only been doing this for two months and it’s already made a huge difference. It took some getting used to but I love it!What am I talking about? Block scheduling. When you learn the power of block scheduling and how you can get results in just weeks after you apply this approach to your work …

The Productivity Tip That Gets Results Read More »

curiosity

Curiosity – The Secret Ingredient To Team Building

Almost everyone knows who LeBron James is. He’s arguably the greatest basketball player in the world and possibly ever. Every team he’s on improves dramatically. It’s remarkable the team building skills he has. He is a generational talent but there’s something hidden in all the work that he does. Of the many skills he brings …

Curiosity – The Secret Ingredient To Team Building Read More »

difficult customer

How Do You Deal With Difficult Customers?

We’ve all dealt with difficult people and difficult customers. Here are 4 simple ways to deal with these situations and customers. You’ll be amazed at how simple and effective taking these approaches can be. To start, remember that every difficult customer will come in with a different motive/need that underlies their questions and frustrations. These needs …

How Do You Deal With Difficult Customers? Read More »

Scroll to Top