fbpx

Month: May 2018

You Didn't Fix My Door But You Charged Me How Much?

I recently purchased a used minivan from a local family and it has a few quirks. I reached out to a local dealership to fix some of the problems, and the following is the customer service experience I had. This story is not about complaining but suggesting how things could have gone much differently. I’m …

You Didn't Fix My Door But You Charged Me How Much? Read More »

Do You Know What Your Employees Are Allergic To?

I have a very strange set of allergies. I’m allergic to wheat, corn, oats, and dairy. But I don’t get stomach issues from the food. My body gets very achy and sore if I eat these foods. It usually takes about 3 days or so for the symptoms to show and then 3 days or …

Do You Know What Your Employees Are Allergic To? Read More »

improve business communication

How To Dramatically Improve Business Communication

Research shows miscommunication costs small businesses $420,000 annually and more for larger businesses. Whether you know it or not, miscommunication is hurting your bottom-line. Fortunately, improving business communication doesn’t have to be complicated. Simple is best and I believe one of the better communication tools available to business is the DISC assessment. Start With A …

How To Dramatically Improve Business Communication Read More »

successful people

10 Things Successful People Do That Unsuccessful Don't

Before we get into the list, let’s define success. Success is taking the talents you have and utilizing them to their utmost. We all have varying levels of talent. When people develop their talents, we see the likes of J. K. Rowling, Bill Gates, Mother Teresa, George Washington Carver, or Abraham Lincoln. This is only a …

10 Things Successful People Do That Unsuccessful Don't Read More »

employees not contributing

Employees Not Contributing Like They Should? Try This.

I recently met with a client and we had an interesting discussion about why she holds back her contribution to an initiative or project at first. She’s on a team that is going through some changes and new initiatives. The lesson I learned from the conversation is not everyone on your team will immediately feel …

Employees Not Contributing Like They Should? Try This. Read More »

Scroll to Top